Our digital BSS enablement and transformation suite comes with solutions and services, including product management, order management, revenue management, and customer management that help you lower operational costs with process automation and agility for new offerings.
Service providers will need to look and offer beyond traditional offerings as they look to retain and grow their customer and revenue base in a highly connected, not too distant future world. Our digital platform and solutions help CSPs easily automate processes and easily collaborate across cross-platform partnerships to manage customer expectations. Our digital platform portfolio of intelligent learning systems includes Robotic Process Automation (RPA), Cognitive Automation, Digital Assistants, and Autonomous Agents that help you easily configure, integrate, and manage value-enhancing digital capabilities into their processes.
Get an enterprise view to deliver a truly superior 360° customer experience. A comprehensive and advanced digital BSS stack and enablement solutions help you fully manage subscribers and enterprise customers across an Omni channel engagement platform with RPA-powered automation and workflows. With powerful inbuilt tools and dashboards to support decision-making across the entire customer journey, you can easily manage costs effectively, lower customer churn, and offer a personalized experience with seamless interactions across channels throughout the customer journey.
With business operations looking to address emerging 5G and IoT opportunities, TSPs will need to ensure the readiness of business-critical support systems that address user interface, network adaptability, and interoperability along with bill integration and invoicing, service provisioning, device management, data analytics, and customer support for mobility and industrial enterprise-centric services. We are helping Telco’s with Decision Intelligence insights and solutions with predictive and analytical capabilities required to support real-time right decision making from the complex and vast amounts of structured and unstructured data.
