With numerous product lines, including mobile, internet, and cable TV, it needed to reduce the time it took to introduce new products to offer market-capturing items and promotions and react to competition more quickly.
Because it entailed a drawn-out life cycle of design/impact analysis, configuration, customization, functional testing, and UAT before production launch, the old product configuration and customization process were primarily manual and time-consuming.
Knot Solutions proposed a solution that helps the product configuration, customization, and testing teams throughout the life cycle as part of the application engineering services approach.
After introducing these tools and processes, the total development and testing life cycle were shortened by 30%.
Key project outcome
Sixty new product options, including cutting-edge tariff plans, promotions, and discounts, were launched by the client in a single quarter.
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