Discover Digital Readiness and Beyond.

Services expertise to enable new business models, scale, and growth, for next-generation networks and customers.

Challenges arising out of new opportunities from both core and edge require expertise to build, migrate and scale to address digital CX and business initiatives.

Whether it is B2C, B2B, and B2B2X challenges, with our in-depth domain knowledge, hands-on expertise, state-of-the-art methodologies, and quality processes based on industry standards and best practice engagement models, we help you seamlessly manage business complexities and extend functionalities across legacy systems or deploy new solutions and systems to co-exist.

Besides a functional implementation, we go beyond to ensure a successful orchestration of technological transformation (IT system) that supports an open, flexible, and lower TCO model capable of quickly adapting and effectively scaling up to meet your growing business needs.

Discover how clients leverage our Industry Expertise for growth, improved operational efficiencies, and a superior customer experience

A leading telco in APAC leverages Knot Solutions expertise to automate its Post-paid billing system for accuracy and lower revenue leakages

A leading telco in APAC leverages Knot Solutions expertise to modernize its legacy billing assurance and revenue assurance system.

Business and
Technology Consulting

With our in-depth domain knowledge, methodologies, and open approach to digital-ready architecture based on industry standards and best practices, we enable customers to manage their business more efficiently and profitably.

Our expertise covers the entire footprint from cloud migration to an IoT world readiness to effectively orchestrate a successful BSS transformation across channel offerings, process automation, core BSS functionality, and real-time analytics to help you stay ahead of the competition.

AIOps, IT Analytics &
Business Performance

Our expertise in AIOps, IT Analytics & Business Performance combines big data and machine learning to help CSPs automate IT operations and core business processes.

With Proactive IT Support and Reactive Operations across the entire workflow from Event-to-Resolution, we can help you in Baselining, Anomaly Detection, and Root Cause, learn performance characteristics of applications and the entire supporting stack to effectively optimize for efficiency, performance, and your other KPI goals.

Our AIOps methodology using advanced ML algorithms on big data effectively manages anomalies & early detection with high accuracy. Further Predictive insight modules built for multiple use cases effectively reduce support escalations & MTTR.

Cloud Migration

Whether it is rationalizing the cost of operations, future readiness to customer expectations, and building scale with agility, our expertise in cloud migration has helped clients address their challenges. Our cloud-native applications enable you to reduce time to market and respond to customer expectations faster at lower costs without risks on efficiencies and disruption to business processes for deploying and operating new services and business lines.

Custom Applications
& Engineering

Investing right in application infrastructure and optimizing costs related to application engineering have always been key challenges that Telco enterprises are faced with. Our industry success stems from optimizing and redesigning IT applications to enable transformation along with high-level processes automation and business insights aligned to business needs that deliver value and ROI for your application investment.

System Integration

Our transformation approach is proven, result-oriented, and backed by proprietary tools, benchmarks, and methodologies to help you achieve high levels of excellence in customer service delivery to address all your challenges arising from the convergence of applications, networks, and content.

Besides IT Transformation, we enable data migration from legacy systems or earlier versions of products. We focus on not just data migration from source to target systems, but on end-to-end implementation cut-over strategy, business assurance, and data integrity.

Managed Operations

Our long-term partnerships and experience with global majors in managing challenges of operational processes and efficiencies have seen them leverage the benefits of agility, cost management, and end-customer service successfully while they focus on business growth.

Our wide range of managed operation services includes supporting business and operational support systems (BSS/OSS) and service delivery platforms (SDPs), Flexible and tailored outsourcing solutions to support IT infrastructure management, and hosting, application management and business process operations (Operational and IT-oriented). Our end-to-end services come with SOPs aligned to ITIL and CMMI industry standards.

Support Services

We offer end-to-end business process and customer support services along with SLA-based IT and application maintenance and management services for businesses that rely on continuity, robustness, and flexibility of their IT systems for seamless operations and efficiencies.

Testing Services

Our extensive experience and knowledge base in working over production environments for system integration and application engineering projects, we offer both stand-alone and end-to-end testing services to customers. These cover both functional and non-functional testing and include UAT, System integration, Regression and, smoke/ sanity testing services in line with your business outcomes.

THE KNOT SOLUTIONS FAMILY

Empowering Our Customers For The Future!

Leading brands put their trust in us to tackle growing challenges across business operations, system integrations, solutions, and applications.

THE KNOT TRUST

Hear it from our
Customers

“Knot Solutions™ has been an IT partner of StarHub handling the delivery of a select group of critical applications that had to continuously evolve to meet ever-changing customer demands. What started out as a small Consulting engagement a decade ago has grown in strength due to the Constant Customer focus and the agility in the team ready to take on new challenges any time. Knot Solutions is like an extension of our IT function, and we thank them for their partnership.”

Mr. Yaw Yee Kee CIO, StarHub, Singapore

“Knot Solutions™ has played a crucial part in enabling Fixed Mobile Convergence at Ooredoo Maldives, a project that will help us move into the next level of billing convergence. Congratulations to the Knot Solutions team who delivered this project with full commitment and very solid collaboration!"

Mr. Jajang Kavita Director ICT, Ooredoo Maldives

“Knot team, are mainly responsible for the support of all Problems reported and related to BSCS, and for providing recommendations and solutions to overcome and resolve these issues. They are committed, and always do exactly we ask for them."

Mr.Ali Khalfan Ali Al Shamsi Vice President, Charging and Fulfilment Operations Etisalat

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