Job Description
5-8 years of Experience in Telecom domain.
Technical Expertise & Hands on knowledge on billing system BSCS iX R3/R4/R17/R18/EB22/EB23
Expertise in BSCS Operations including Rating, Billing, Provisioning and Payments etc.
Ability to proactively identify, Analyse, troubleshoot and resolve production systems issues reported from IT operations / development teams.
Provide work around solutions and work with vendor teams for permanent fix.
Hands on with shipment / ICP package deployment and support on production system.
RCA analysis and Incident report for critical issues
Strong Skills of Unix & SQL, PL/SQL.
Expertise in ITIL/ITSM processes.
Good interpersonal & Communication skills.
