Req. ID: POS00130
Location: UAE
Experience
4-6 years of Experience in Telecom domain.
Technical skills required
- Technical Expertise & Hands on knowledge on billing system BSCS iX R3/R4/R17/R18.
- Expertise in BSCS Operations including Rating, Billing, Provisioning and Payments etc.
- Monitor and trouble shoot issues related to bill run and meet bill run KPIs.
- Provide end to end L2 support for the incidents related BSCS modules in the areas of Rating, Billing, Provisioning, Payments, CMS etc.
- Ability to proactively identify, Analyse, troubleshoot and resolve production systems issues.
- Provide work around solutions and work with L3 teams for permanent fix.
- Monitoring, Troubleshooting, RCA and reporting of technical faults/problems logging, tracking and escalation of all technical issues.
- Strong Skills of Unix & SQL, PL/SQL.
- Expertise in ITIL/ITSM processes.
- Good interpersonal & Communication skills.
