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Case Studies

Assured 99.37% Accuracy for a Huge Transformation Project

Leading Communication Service Provider with multiple product lines spanning across mobile, broadband, Cable TV with huge customer base intended to remodel the existing products and[…]


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Reduced End-to-End Billing Window by 60%

A key market driver for communication service providers (CSPs) is post-paid billing accuracy. To ensure billing accuracy, Most CSPs have processes and teams to perform[…]


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Reduced OPEX by more than 45%

A leading telecom operator in APAC region was incurring very high operational cost for running day-to-day operations. The client is one of the country’s leading[…]


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60 Functionally Complex Product Launches in a Quarter for a Telco

A Leading Telco with multiple product lines spanning across mobile, broadband, Cable TV needed to improve time-to-launch its new product offerings so as to offer[…]


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Infrastructure Engineering

Reliable yet flexible - those are the two almost opposing needs that need to be satisfied by any infrastructure engineering project. The IT infrastructure that we engineer for our clients has to be stable, at the same time, when business needs change and/or better technologies evolve, the infrastructure needs to be quickly adaptable to accommodate the change.

Knot Solutions makes certain that both these needs are balanced and adhered to. We deliver a strategic end-to-end solution that encompasses a broad range of services from Hardware, Software, Networking, and Security - indeed everything that goes into building and managing a highly reliable yet flexible IT infrastructure. In our understanding, reliable and proven processes are the key to infrastructure projects. These include operating system administration, network administration, performance tuning, capacity planning, setting up and running data center operations, help desks, network operations centers, and service-level management.

IT infrastructure engineering implies supporting all the processes, physical (Hardware), Software and human resources for the efficient discharge of day-to-day IT functions. We pride ourselves in providing, consistent level of service with minimum disruption to overcome all infrastructure related issues.

Our Infrastructure services team has a proven track record of being consistent, competent and capable in providing service of highest quality and value. We constantly invest in our engineers, and take on board only the most skilled resources with best in industry certifications.

Some of these services are enumerated below:

  • Operating Systems Administration.
  • Database Administration.
  • Storage Administration.
  • Performance Tuning.
  • Capacity Planning.
  • Infrastructure Assessments.
  • High Availability and Disaster Recovery Support.
  • Application Integration Support.
  • IT Management and Support.
  • Health Check Audits.